Privacy Policy

Surface Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or contact us to request an estimate.
________________________________________
1. INFORMATION WE COLLECT
We may collect the following types of information:
Contact information — your name, phone number, email address, and property address when you submit an estimate request or contact form.
Usage data — standard web analytics data such as pages visited, browser type, referring URL, and time on site (collected via cookies or third-party analytics tools).
Communications — any messages, questions, or notes you send us through forms or email.
________________________________________
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Respond to your estimate requests and schedule on-site consultations
Contact you by phone, text, or email regarding your inquiry or project
Improve our website and understand how visitors use it
Send occasional follow-up communications related to your project
We do not use your information for unrelated marketing purposes, and we do not sell your data to third parties.
________________________________________
3. TEXT MESSAGING (SMS)
By providing your phone number and requesting contact, you consent to receive text messages from Surface Solutions related to your estimate or project. Message and data rates may apply. You may opt out at any time by replying STOP to any message. We do not share your phone number with third parties for marketing purposes.
________________________________________
4. SHARING OF INFORMATION
We do not sell, trade, or rent your personal information. We may share information only in the following limited circumstances:
With service providers who assist us in operating our website (e.g., hosting, analytics) — bound by confidentiality agreements
If required by law or to protect our legal rights
________________________________________
5. COOKIES
Our website may use cookies or similar tracking technologies to analyze site traffic and improve user experience. You can disable cookies through your browser settings, though some features of the site may not function as intended.
________________________________________
6. DATA SECURITY
We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
________________________________________
7. YOUR CHOICES
You may request that we update or delete your personal information at any time by contacting us directly. We will respond to reasonable requests in a timely manner.
________________________________________
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
________________________________________
9. CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Surface Solutions
Sedalia, Missouri
Email: info@surfacesolutionsmo.com
Phone: (855)-437-6991